Case Studies

Let's discover the difference that resilience can make

As HR professionals and senior leaders, we understand that you seek tangible, quantifiable evidence of improvement in employee resilience, performance, and well-being. Our global programs, backed by our research-based Resilience Diagnostic assessment, provide compelling proof of our impact. Here, we showcase case studies and video testimonials that detail the transformative journeys of organizations just like yours. These narratives present a view of our interventions across 60 integral factors of resilience, unearthing the profound, lasting changes that lead to enhanced organizational health and productivity.

P&G logo image
Deloitte logo image
International Finance Cooperation logo image
Electronics Arts logo image.
Ford motors logo
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I would recommend this program to every professional. Practices are so easy; everyone can apply them. If we care about our people, we want them to be well. I would say that this is the most responsible way to push performance.

Julia Lauricella - Head of Nestle Systems Technology Center

Icehouse Owner Manager Programme (OMP)

Icehouse Owner Manager Programme (OMP)

Icehouse is an entrepreneurial venture between the University of Auckland and businesses. In partnership, we have helped to assess and train resilience in approximately 2,000 New Zealand business owner-managers over the past 20 years.

The Owner Manager Program (OMP) is a six-month journey of approximately 20 owners per cohort. They work through five four-day blocks over this period learning business skills and how to apply them to the growth of their businesses. The impact over this time on the revenue, job, and export growth is remarkable.

In this case study, we evaluate the impact of 10 OMP programs from the start of 2022 when Covid broke out. This was a challenging period for NZ businesses with prolonged lockdowns, supply chain issues, a mass shooting, and repeated floods. As a result, many of these programs were interrupted or delayed.

The purpose of the resilience assessment and training is to focus on the individual behind the business. We help them to apply the skills of resilience in their business growth journey.

During this period, 157 participants completed a pre and post-Resilience Diagnostic assessment. Despite the challenging context, they achieved a 16% growth in resilience ratio from 1.62 to 1.88, with improvements across every category and factor of resilience.

Distribution of Resilience Ratios before and after training (n = 157)

Before training

After training

Risk Factors

Hover over the chart to view the decrease in risk factors after resilience training.

Categories
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed
After the programme
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed

Strength Factors

Hover over the chart to view the increase in strength factors after resilience training.

Categories
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed
After the programme
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed

Working with the Resilience Institute, helped me and my team improve our resilience scores over 3 months. We found it to be so valuable that we plan to deploy it across the Critical Care organization in Europe.

Carine Schorochoff - Senior VP Edwards Lifesciences

Group of 120 Managers

Group of 120 Managers

An organization engaged its managers in a resilience program in 2022 with the intention of measuring, building, and tracking resilience. The program featured six virtually-delivered training sessions, a digital toolkit for participants, and personal debriefings. The objective was for each training session to present tangible takeaways for participants, supporting them in achieving performance with care.

Distribution of Resilience Ratios before and after the program (n = 120)

Before training

After training

Risk Factors

Hover over the chart to view the decrease in risk factors after resilience training.

Categories
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed
After the programme
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed

Strength Factors

Hover over the chart to view the increase in strength factors after resilience training.

Categories
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed
After the programme
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed

Group of 35 Young Talents

Group of 35 Young Talents

Every year, an organization engages its young talent in a resilience workshop as part of its employee onboarding program. The intention is to equip future leaders with the resilience skills to achieve performance with care. The workshop is run over a half day and complemented by access to our digital toolkit.

Distribution of Resilience Ratios before and after the program (n = 35)

Before training

After training

Risk Factors

Hover over the chart to view the decrease in risk factors after resilience training.

Categories
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed
After the programme
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed

Strength Factors

Hover over the chart to view the increase in strength factors after resilience training.

Categories
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed
After the programme
Disengaged
Vulnerable
Depressed
Confused
Withdraw
Distressed

I have experienced that resilience is something that helps with increasing performance, and with finding your strength to bounce back from adversity. 

Cristiane Bisanzio - AXA Global Chief Diversity & Inclusion Offiser, AXA NORCEE HR Director

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