Resilience Case Study: Opes Partners

October 12, 2023

by

Karolina Petrauskaite

Opes Partners, a prominent property investment firm with a dedicated team of 40 professionals situated in multiple branches across New Zealand, is committed to assisting Kiwis in formulating strategic property investment plans to ensure a financially secure retirement.

Recognizing the importance of nurturing the well-being and resilience of their diligent workforce, Opes Partners sought out the expertise of the Resilience Institute. 

We’re a fast paced business in the financial services sector. We are lucky to have a team who is driven and successful. But they’re also incredibly busy juggling their professional and personal commitments, so burnout can be a real concern.”

~ Eleanor Grimshaw, The Head of People & Operations, Opes Partners


The Objective

Opes Partners' objective was to empower their employees with the tools and skills necessary to confront and adapt to various challenges and adversities, enabling them to consistently perform at their absolute best.

The solution Opes Partners envisioned demanded several key attributes: it had to be engaging, grounded in practicality, easily accessible, measurable in its effectiveness, and capable of driving lasting, positive change within the organization.

The Resilience Solution

We created a customised solution, which started with individual Resilience Diagnostic Assessments so we could measure the resilience strengths and risks across the company. The workshops and webinars were spread over 5 months, and were tailored to address the specific challenges and opportunities that their people faced. There was a strong focus on practical tools and strategies that participants could begin using straight away. A post-training Diagnostic Assessment showed a 38% increase in resilience scores, and comments from participants highlighted the difference the training had made both in their ability to cope with pressure and challenges at work as well as at home.

The post-diagnostic showed a 38% increase in resilience scores

Our Client's Impression

"The Resilience Training Programme was designed with a good understanding of the modern challenges faced by employees in their personal and professional lives, and it was great to see an improvement over the three months from where we started, to when we did the final diagnostic.

Many of our employees found the training's emphasis on self-care practices to be a game-changer. The techniques taught were practical and feasible actions that could easily be integrated into our daily routines. These small steps towards achieving greater mental fitness have truly transformed the way many of us approach our work and personal lives.

Carley, The Resilience Consultant, tailored the training to suit us, taking onboard our feedback for session times that worked for us, and tailoring topics of particular interest to give us useful information, fun activities and ways that we could go about facilitating real change. She was not only knowledgeable but also empathetic, creating an environment where everyone felt comfortable sharing their experiences and seeking guidance. The sessions were interactive and engaging, making the learning process enjoyable and memorable."

- Eleanor Grimshaw, The Head of People & Operations, Opes Partners

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