Terms and Conditions  

Last updated: May 05, 2018 

These Terms and Conditions (“Terms”) govern your relationship with our website at https://resiliencei.com (“Site”), mobile application (“App”), and the different ways to use our products, features, applications, and services, (together, or individually, the “Service”) operated by Resilience Institute International Limited (“Resilience,” “us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service. 

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and the Privacy Policy. These Terms apply to all visitors, users and others who access or use the Service. 

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. 

Purchases 

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. 

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. 

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases. 

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. 

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected. 

Availability, Errors and Inaccuracies 

We update our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. 

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. 

Your Account with Resilience 

Children under the age of 18 are not permitted to use our Service. You must be 18 or older to use our Service.  

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. 

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. 

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. 

Your access code provided when using our Service is uniquely linked to an in-person group program or individual coaching session and is not meant to be shared outside of your usage.  

Registration and use of our Service is for your individual use only. The resources provided on the website(s) are not to be reproduced in any way without prior written consent from Resilience. 

The use of our Service provides information to assist you in understanding your overall well-being. This general information is not intended to diagnose any medical condition or to replace your healthcare professional. For advice on medical concerns, you should always consult a qualified healthcare professional.  

Links to Other Websites 

Our Service may contain links to third-party web sites or services that are not owned or controlled by Resilience.  

Resilience has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Resilience shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. 

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. 

Limitation of Liability 

In no event shall Resilience, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. 

Disclaimer 

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. 

Resilience do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements. 

Governing Law 

These Terms shall be governed and interpreted in accordance with the laws of New Zealand, without regard to its conflict of law provisions. 

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service. 

Your Privacy 

Our Privacy Policy details how your information is used when you use our Service. By using our Service, you’re also agreeing that we can process your information in the ways set out in the Privacy Policy 

Changes 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect by doing one or more of the following: (1) posting the changes through the Service or (2) sending you an email message about the changes.  What constitutes a material change will be determined at our sole discretion. 

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. 

Contact Us 

If you have any questions about these Terms, please contact us through the Customer Service Contact Form.