Resilience insights and research reports
We provide research-based resilience solutions that help people bounce, grow, connect and discover flow. We partner with organizations seeking to drive performance with care. We also serve a number of leadership development programs, schools and high-performance sporting teams.
Our method is simple: measure, learn, achieve, and repeat. We measure 60 factors of resilience through our secure online platform, featuring the Resilience Diagnostic assessment. The platform guides the participant from measurement to transformation, featuring instructional videos, practice tips, references, meditations, tracking and AI powered chatbot coaching. This is supported by live training sessions, delivered by our global network of consultants.
A post-training follow-up Diagnostic enables individuals and organizations to assess their progress and renew goals as they increase capability. As a consequence, we can collect aggregate data on engagement, pre and post diagnostic scores and the specific behaviours (factors) that change. We can report on resilience at an organizational, industry, regional and global level.
Explore our reports below.
2022 Global Resilience Report
Performance with Care
The 2022 Global Resilience Report is your research-based guide to leadership through volatile times.
2020 Global Resilience Report
The 2020 report contains 7 recommendations for leading workplace resilience, plus a getting started guide.
2018 Global Resilience Report
Resilience enables strategic agility.
Our 2018 report contains 10 insights in two parts, The Workplace Today and How Resilience Delivers.
2016 Global Resilience Report
The 2016 report outlines 6 findings from a sample of 26,099 unique participants across the world.
- 2008-12: Psychometrics analysed and improved with Professor Richard Fletcher (Massey)
- 2002-15: Produced reports for clients on health checks and resilience, n ~ 30,000
- 2015: Psychometrics on 10,000 questionnaires to improve V4 Diagnostic
- 2016: Partnered with Datamine in New Zealand, n = 26,099.
- 2018: Worked with Cabaceo in USA, n = 21,239.
- 2020: Intermediate report with the introduction of our own in-house analytics software, n = 7,473.
- 2020: Psychometrics in progress.
Our reporting reflects ongoing change in the way organisations approach training. For many years human capital learning has been random, episodic workshops on ‘popular’ topics with piecemeal qualitative reviews. Since 2008, we have noticed an increasing interest in measuring human factors. Participants appreciated the opportunity to do a short self-assessment and receive a report. Participation in this stand-alone diagnostic was well over 90%.
From 2015, we began to encourage more detailed reporting and practice tips with the intention of building a post program diagnostic into all initiatives. We wanted to show our clients that the investment was delivering measurable results. This brought new challenges:
- Once delivered, the organisation ‘ticked the box’ and moved on
- Sustained support for an initiative within a resource constrained business is difficult
- Participation rates in the follow up diagnostic dropped from 90% to around 30%
By focusing on better measurement, our goal is to show organisations how to measure, learn, and achieve resilience. Thereby, to continuously improve human factors to keep people safe, well and effective. This includes:
- What is the current state of resilience measured across thousands of people in different territories, organisations, and industries by age, gender and level?
- How exactly do people engage with the assessment, learning and resources?
- What are the most important factors behind high and low levels of resilience?
- For those who complete the program, how does resilience change and specifically can we show improvements by category and factor of resilience?
- Can we demonstrate a return on investment for organisations seeking to build resilient people and teams?
As seen in our 2018 report, this data allows us to benchmark 60 factors of resilience by country, industry, seniority, gender and age. We can track how measures of resilience change over time and demonstrate which factors are best correlated with high levels of resilience. This can be very helpful for organisations seeking to apply best practice to human capital solutions.
Discover research-based resilience solutions for business, schools, coaches and individuals.